Question 1

How do I create a new App?

Accepted Answer

In the dashboard, click the "Apps" menu, then the "New app" button. Enter a name, and the system automatically generates a unique API key. Use this API key for the Media API connection.

Question 2

How do I connect my own S3 storage?

Accepted Answer

In App settings, enter your AWS Access Key, Secret, bucket name and region. The system will then generate videos from templates stored in S3. A detailed guide is available in the documentation.

Question 3

How do I set up the cron schedule?

Accepted Answer

In the Scheduling menu, click "New schedule". Select the platform, set the cron expression (e.g. 0 18 * * * for daily at 6pm), then choose whether to upload a random video or a specific one.

Question 4

Why isn't the scheduler uploading?

Accepted Answer

Check that the platform's OAuth token is valid and that your video library has at least one uploaded video. On the Jobs page you'll find detailed error logs for every failed attempt.

Question 5

What should I do if a platform's OAuth authentication expires?

Accepted Answer

A yellow warning in the platforms list indicates when a token is about to expire. Click the platform, then the "Refresh" button — this reopens the OAuth flow where you re-authorize access.

Question 6

Are platform tokens stored securely?

Accepted Answer

Yes. OAuth tokens are encrypted at rest and are never exposed in the UI. Access is scoped to your account only, and you can revoke individual platform permissions at any time.

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